Support

Need help with Backlo? Start here.

For app support, bug reports, accessibility issues, or partnership questions, email support@backlo.app.

Helpful details to include

The sport or tournament format you were using.
What you expected to happen.
What happened instead.
Your iPhone model and iOS version, if you know them.
Screenshots or screen recordings, when useful.

Common topics

Scoring

Questions about score rules, busts, doubles, round limits, or undo history.

Tournaments

Help with check-in, brackets, court labels, roster import, or event-day tools.

Privacy

Questions about local data, live spectator links, or deleting app data.

Live spectator page

Backlo live scoreboard links use the web spectator page. If a shared link is not loading, the game may have ended, sharing may be off, or the link may be incomplete.